We began our activity in 1992, in response to the demand for care of elderly or dependent persons, through telecare services.
Accumulated experience and new needs in society, have led us to extend our services to other groups such as female victims of gender-based violence and people convalescing or with chronic diseases.
Our unique value proposition contributes to a more efficient management of social and sanitary resources :
At Atenzia, we work with different public administrations to improve citizens´ quality of life, responding to their needs and adapting the service to their different circumstances.
Information and counselling programmes for victims of gender-based violence provided by a multidisciplinary team of experts in psychology, social work, law and gender equality.
The assistance includes:
Information and advice on resources, services and social benefits for dependent persons , as well as help on aspects related to:
We develop preventive programmes that aim to improve quality of life of the elderly. They promote the acquisition of attitudes, knowledge and skills that will help them to live healthily and improve their functional and psychological capacities, as well as to achieve an adequate level of interaction and personal growth in their environment.
The content of the programmes ranges from eating habits and physical exercise, to other aspects which are the result of the evolution of today´s society such as the handling of new technologies or devices, like for instance, tablets, smartphones, etc. as well as advice for interacting with family members
The programmes are organised according to thematic areas such as:
Assesment and information in response to social emergencies that make it possible to offer immediate social care to individuals and families.
Atenzia uses the ACP model, applying our knowledge and experience acquired during 25 years of activity. A dynamic model that is in a continuous process of evolution and adaptation to social changes. It is structured around four points of action:
Individualised and personalised service
The user environment, co-star of the service
Remote assistance as a public social service
Service adapted to the key players in the territory